Capsule CRM and Your Business

The focus of today’s article is to highlight a key component in effectively managing your own business on a day to day basis. There are a whole host of Customer Relationship Management (CRM) programs available on the internet, ranging from Salesforce to SuperOffice, which allows you to manage your business efficiently. However, the CRM system that we believe should be an integral part of your business is Capsule CRM, due to its user friendly interface and its powerful features.

For your first 250 business contacts, Capsule is free – making it an ideal choice for many small businesses. Once you have reached 250 contacts, the price then rises to £8 per month which is fantastic value for what you actually receive.

Capsule CRM allows you to essentially track the people and companies you do business with, communicate with them, measure your sales pipeline value and keep control of your daily operations. For example, you can record detailed notes of conversations, email negotiations and meetings all through the simple interface. You can even install the official mobile app on your smartphone to access Capsule CRM through your mobile device, allowing you to stay connected with your business 24 hours a day.

Prior to your training commencing with Eazi-Apps, we actively configure your Capsule CRM specifically for your business. We ask you to supply us with 25 businesses that you would like to target and we then transfer this information into your Capsule CRM. In addition, we also configure tags that you can assign to your contacts, key milestones as well as the probabilities to use to value your sales pipeline. This ensures that when you attend your 2 days of training with us, you are ready to effectively manage your own Eazi-Apps business.

The thing that we like most about Capsule CRM is the ability to measure your sales pipeline value at any given time. The sales pipeline forecast allows you to value your potential sales on the basis that you will convert a certain percentage, which you can determine, of all your contacts. This information is crucial when you are planning for the future and making critical business decisions.

Another element of Capsule CRM that we really enjoy is the vast amount of integrations it offers with other useful packages available online. For example, we can advise you on how to link Capsule CRM with email marketing software such as MailChimp to manage mailing lists effectively and drive email campaigns. Accounting software such as Kashflow can also be integrated with Capsule, allowing a seamless transition from securing a customer to recording the invoice.

To find out how Eazi-Apps can help you take advantage of Capsule CRM and other useful packages when running your own mobile app business, contact us today.